What has happened to my registration for STARS 2020?
Your registration fees are being held in the STARS trust account. This account is and will always remain separate to the STARS operating account.
We are offering those who have already paid an opportunity to transfer their registration to STARS 2021. An email will be sent to all who have previously registered.
Am I able to have my 2020 fees refunded?
Yes, at any time. However if you do transfer the fees to use for registering for the 2021 conference, you will be subject to the 2021 Refund and Cancellation policy.
You are welcome to leave your money in trust and use it for the 2022 in person conference if you wish.
Can we share the one registration for STARS 2021?
As the STARS Conference 2021 is being delivered online only one login is allowed per IP address.
Can we change the name on the existing registration?
Yes – at any time. Please contact us to arrange.
I submitted a paper for the 2020 conference – will it be included in the 2021 program?
The Call for Submissions for 2021 has closed. All previous submissions will have needed to be submitted again for consideration for the 2021 program.