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Theme: Support Systems and Programs

“Strategies for Success in Transition Years”
“Ma te huruhuru te mana, ka rere mai”

A comprehensive portfolio of retention and success strategies at AUT:
seven years on from the 1995 inaugural Pacific First Year Experience Conference.

Caroline Mason-Rogers
Manager, Student Support Services
Auckland University of Technology

In 1996 AIT (now AUT) Student Support Services made a strategic decision to focus energies on the first year student. Since that time the original goals have been achieved and a diverse range of strategies have been implemented. This paper summarises those strategies and presents a template with four axis for categorising interventions. The notion of Services being predominantly ‘reactive’ while Strategies are ‘proactive’ is presented. Sixteen current strategies are briefly described. Five reasons for the success in implementing and maintaining strategies are proposed and priorities for future direction are identified.

Full Paper in MS Word

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