The STARS Conference 2019 is being held at Crown Promenade Hotel.

Crown Promenade Hotel
8 Whiteman St
Southbank VIC 3006

Click here to access the conference accommodation rates. Please note it is a busy time in Melbourne and we are unable to secure any rooms at Crown Promenade. We have however been able to secure rooms at their neighbouring property, Crown Metropol. Metropol is connected to the conference venue via an indoor walkway.


Melbourne Airport (Tullamarine) is located approximately 25 km north-west of the city CBD. The airport code is MEL


Taxi ranks are located across from the terminals. Melbourne CBD is approximately a 30 minute fare. Estimate your fare here. The current Melbourne Airport access fee of $3.65 applies to all pick-ups from an airport taxi rank. The access fee is paid by the passenger to the taxi driver and is included in the taxi fare. There is no airport charge for drop off.


Rideshare drivers pick up travellers from two locations: Qantas, International and Virgin Australia passengers from lane 1 of the forecourt; Jetstar, TigerAir, Rex or AirNorth passengers from level 2 inside the T4 Ground Transport Hub. A rideshare access fee of $4.48 inc GST applies per trip. Passengers can be dropped off anywhere along Departure Drive and the T4 Transport Hub drop off zone on level 1. This is the same for all the public drop off zones.

Skybus – city express

SkyBus runs express bus services every 10 minutes between Melbourne Airport and Melbourne CBD, operating all day, every day at a flat rate of $19 one-way. They have service desks conveniently located at each our terminals, and provide a free City Hotel Shuttle. Skybus also provide direct services to St Kilda, Southbank, Docklands, Frankston and Peninsula.


Melbourne is a city that knows how to live. Choose from high-end cuisine to basement rock gigs, plays, festivals and blockbuster sporting events – all happening across a city full of parks, gardens and historic architecture.

Click here for information on a range of things to do and see in Melbourne.


Every effort is made to ensure people with special needs are catered for. If require any specific assistance, please include a notation with your registration form to enable us to make your stay a pleasant and comfortable experience.