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General Information


The conference is being held at the Crown Promenade, Melbourne.

For Visa and Immigration information for visiting Australia, please click here. For tips on travelling safely for work, click here.


If you are arriving at Melbourne Airport, click here for Taxi and Ride Share options, or click here for bus and shuttle options from the airport to city.

Registration Desk location and times

The conference registration desk will be located on level 1 of Crown Promenade at the following times:

  • Sunday 7 July: 3:30pm – 5:00pm (prior to the welcome reception)
  • Monday 8 July: 7:45am – 4:00pm 
  • Tuesday 9 July: 8:00am – 4:00pm 
  • Wednesday 10 July: 9:00am – 3:00pm

To see what is included in your registration visit the Registration page.

The full conference program can be found here.


Accommodation bookings were made directly with Crown Metropol via their website. If you need to reconfirm your booking details please contact Crown Metropol.

Social Functions

The Social Functions are included in full registration and you must indicate on the registration form your intention to attend as they are ticketed events. If you have not indicated your attendance tickets will not be issued. You can log in here to see what you have registered for – link closes 05/07/19.

Welcome Reception

Date: Sunday 7 July
Time: 5:00pm – 7:00pm
Venue: Mesh Bar, Crown Promenade
Dress: Smart Casual. Refreshments and Canapés will be served

STARS Conference Dinner

Date: Tuesday 9 July
Time: 7:00pm – 10:30pm
Venue: Crown Melbourne
Dress: STARS turns 5! To mark the occasion the Conference Dinner theme is “STARS turns 5 birthday party” (think 5year old’s party)

Attendance Policy


To attend STARS, you must have a paid registration.

STARS 2019 will take place at Crown Promenade, Melbourne.

No transportation will be provided for STARS, or between STARS and the airport, or accommodation providers.

No one under 18 years of age will be admitted to the STARS Conference or Social Functions.

Photographs and/or video taken at STARS by the Organisers, or others on behalf of STARS, may include your image or likeness. You agree that STARS may use such photographs and/or video for any purpose without compensation to you.

STARS reserves the right to refuse admittance to, or remove any person from, STARS at any time in its sole discretion, including but not limited to attendees behaving in a disorderly manner or failing to comply with these terms and conditions.

All presentations at STARS will be in English.

Attendance at Network Groups must be pre-purchased and you must hold a valid ticket to enter.

No Soliciting

Solicitation or selling of items or services is not allowed at STARS. Any attendee conducting these activities may be removed from STARS.  

No Smoking

Smoking is not permitted anywhere inside Crown Promenade. Please refrain from smoking within 10 meters of the foyer doors.

Name Badges

You must wear your STARS name badge at all times to receive admittance to the conference.

You agree not to share, transfer, give, or otherwise provide your name badge to anyone.

Refund Policy

Our refund policy can be found here.