The conference is being held at the Sofitel Melbourne on Collins, 25 Collins Street, Melbourne, 3006.

Click here for a map.


There is no parking provided as part of the conference. Parking is available at the Sofitel on a user pays basis. More information on rates and locations can be found here.

Public Transport

Melbourne’s public transportation system consists of trains, trams and buses as well as taxis. Myki is Melbourne’s ticket to travel on the city’s trains, trams and buses. International and interstate visitors coming to Victoria can buy a full fare or concession Myki Visitor Pack from the Melbourne Visitor Centre at Federation Square or from the PTV Hub at Southern Cross Station.

For more information please click here.

Airport transfers – Sky Bus

Take the hassle out of your airport transfers with SkyBus, a reliable, low-cost airport bus that runs express between Melbourne Airport (Tullamarine) and Southern Cross Station in Melbourne’s city centre – 24/7, with day departures every 10 minutes.

For more information please click here.

Special Requirements

Please provide details of any special diet, special needs or disability assistance required when you register.


A Goods and Services Tax (GST) of 10% applies to all consumer goods and is included in retail prices. All fees are quoted in Australian Dollars and are subject to GST. In some cases the GST is able to be claimed back on exiting the country. Full details can be found here.

Visa Information

All visitors to Australia must have a valid visa to travel to and enter Australia. New Zealand and Norfolk Island passport holders do not usually need to lodge a visa application prior to their departure unless they have health and/or character concerns.

More information on what type of Visa you may need can be found here.


In the event of industrial disruption the organisers cannot be held responsible for any losses incurred by delegates. The program is correct at the time of printing; however the organisers reserve the right to alter the program, if and as is deemed necessary.

Travel & Health Insurance

The Conference does not provide insurance to delegates. We strongly recommend that you take out insurance policies to cover medical and travel expenses. If necessary, consult your travel agent.

Attendance Policy


To attend the Student Success Conference 2024, you must have a paid registration.

The Student Success Conference 2024 will take place at The Sofitel Melbourne On Collins. No transportation is provided for the conference, or between the Venue and the airport, or accommodation providers. No one under 18 years of age will be admitted to the Social Functions.

Photographs and/or video taken at the Conference by the Organisers, or others on behalf of the Conference, may include your image or likeness. You agree that the Organisers may use such photographs and/or video for any purpose without compensation to you.

The Organisers reserves the right to refuse admittance to, or remove any person from the Conference at any time in its sole discretion, including but not limited to attendees behaving in a disorderly manner or failing to comply with these terms and conditions.

All presentations at the Conference will be in English. Attendance at Workshops, Special Interest Groups and Masterclasses must be pre-purchased and you must hold a valid ticket to enter.

No Soliciting

Solicitation or selling of items or services is not allowed at the Conference. Any attendee conducting these activities may be removed.

 No Smoking

Smoking is not permitted anywhere inside the The Sofitel. Please refrain from smoking within 10 meters of the foyer doors.

Name Badges

You must wear your Conference name badge at all times to receive admittance to the conference.

You agree not to share, transfer, give, or otherwise provide your name badge to anyone.